What We Collect and Why
When you register, we collect your name, contact details, and account credentials. When you deposit through bKash, Nagad, or Rocket, we record transaction references — not your full wallet PIN or password. We use this data to verify your identity, process withdrawals, and keep your account
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secure. We do not sell your personal information to third parties. Data shared with payment processors like bKash or Nagad is limited to what those services need to complete your transaction. We retain account data for as long as your account is active and for the
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period required under applicable law. If you close your account, we will delete or anonymise your data in line with our retention schedule, except where legal obligations require us to keep certain records. Your use of jet9 is subject to your local law and the eligible
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regions we serve — if you are unsure whether access is permitted where you are, please check before continuing.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.